Shipping policy
DELIVERIES AND FEES
Our online store ships products ordered by the Client in metropolitan France and worldwide with a few exceptions. We currently do not ship to Ukraine.
Shipping fees :
Shipping fees vary based on the destination country. They are calculated at checkout and can be viewed in the order summary before payment.
You can also refer to the table below for shipping rates applicable to orders with a total order value lower than 300 euros.
|
Country Code |
Shipping Price |
|
* |
€ 45 |
|
Albania |
€ 18 |
|
Andorra |
€ 18 |
|
United Arab Emirates |
€ 36 |
|
Argentina |
€ 40 |
|
Australia |
€ 50 |
|
Austria |
€ 18 |
|
Azerbaijan |
€ 50 |
|
Belgium |
€ 12 |
|
Bulgaria |
€ 12 |
|
Bahrain |
€ 35 |
|
Bosnia and Herzegovina |
€ 18 |
|
Brazil |
€ 40 |
|
Canada |
€ 35 |
|
Switzerland |
€ 18 |
|
Chile |
€ 40 |
|
China |
€ 35 |
|
Colombia |
€ 40 |
|
Costa Rica |
€ 40 |
|
Cuba |
€ 40 |
|
Cyprus |
€ 15 |
|
Czechia |
€ 15 |
|
Germany |
€ 12 |
|
Denmark |
€ 20 |
|
Algeria |
€ 50 |
|
Egypt |
€ 40 |
|
Spain |
€ 15 |
|
Estonia |
€ 15 |
|
Finland |
€ 15 |
|
France |
€ 12 |
|
United Kingdom of Great Britain and Northern Ireland |
€ 14 |
|
Georgia |
€ 50 |
|
Ghana |
€ 50 |
|
Greece |
€ 15 |
|
Hong Kong |
€ 40 |
|
Croatia |
€ 12 |
|
Hungary |
€ 15 |
|
Indonesia |
€ 27 |
|
India |
€ 35 |
|
Ireland |
€ 15 |
|
Iceland |
€ 18 |
|
Italy |
€ 10 |
|
Jamaica |
€ 50 |
|
Japan |
€ 30 |
|
Kazakhstan |
€ 50 |
|
Cambodia |
€ 45 |
|
Korea (the Republic of) |
€ 30 |
|
Kuwait |
€ 45 |
|
Liechtenstein |
€ 18 |
|
Lithuania |
€ 15 |
|
Luxembourg |
€ 12 |
|
Latvia |
€ 15 |
|
Macao |
€ 45 |
|
Morocco |
€ 40 |
|
Monaco |
€ 15 |
|
Moldova (the Republic of) |
€ 20 |
|
Mexico |
€ 35 |
|
Republic of North Macedonia |
€ 18 |
|
Malta |
€ 15 |
|
Montenegro |
€ 18 |
|
Malaysia |
€ 50 |
|
Nigeria |
€ 50 |
|
Netherlands (the) |
€ 12 |
|
Norway |
€ 18 |
|
Nepal |
€ 50 |
|
New Zealand |
€ 40 |
|
Oman |
€ 50 |
|
Pakistan |
€ 35 |
|
Philippines (the) |
€ 28 |
|
Poland |
€ 15 |
|
Portugal |
€ 15 |
|
Qatar |
€ 40 |
|
Romania |
€ 15 |
|
Saudi Arabia |
€ 40 |
|
Singapore |
€ 35 |
|
San Marino |
€ 10 |
|
Serbia |
€ 18 |
|
Slovakia |
€ 15 |
|
Slovenia |
€ 12 |
|
Sweden |
€ 15 |
|
Thailand |
€ 35 |
|
Tunisia |
€ 40 |
|
Turkey |
€ 35 |
|
Taiwan (Province of China) |
€ 35 |
|
Uruguay |
€ 50 |
|
United States of America (the) |
€ 24 |
|
Viet Nam |
€ 40 |
|
Yemen |
€ 40 |
|
South Africa |
€ 50 |
Delivery Times :
International delivery times vary depending on the destination. Typical shipping windows range from 2-9 business days* to the address indicated by the Client at the time of the order on the website.
Delivery is defined by the transfer to the Client of physical possession or control of the Product. The Seller undertakes to make its best efforts to deliver the products ordered by the Client within the specified timeframes above.
* The estimated delivery times provided are for reference purposes only. While our top partner Retailers cannot assume liability for delays resulting from customs clearance or courier errors, we are committed to addressing any inconvenience and will ensure you receive regular updates regarding your shipment status. Please note also that during high-demand periods such as Black Friday, slight delivery delays may occur.
If the ordered Products have not been delivered within 30 days after the indicative delivery date, for any other reason than force majeure or the Client's actions, the sale may be terminated at the written request of the Client in accordance with the conditions provided for in articles L 216-2, L 216-3 and L241-4 of the Consumer Code. The sums paid by the Client will then be refunded to him no later than fourteen days following the date of denunciation of the contract, excluding any compensation or withholding.
Deliveries are ensured by an independent carrier, to the address mentioned by the Client during the order and to which the carrier can easily access. When the Client himself has taken care of calling on a carrier of his choice, delivery is deemed to have been made upon delivery of the Products ordered by the Seller to the carrier who accepted them without reservation. The Client therefore acknowledges that it is the carrier's responsibility to make the delivery and has no recourse against the Seller in case of non-delivery of the transported goods.
In the event of a specific request from the Client regarding the packaging or transport conditions of the ordered products, duly accepted in writing by the Seller, the related costs will be subject to specific additional billing, on a quote previously accepted in writing by the Client. The Client is responsible for checking the condition of the delivered products. He has a period of 7 days from the delivery to make claims by mail, email, accompanied by all supporting documents (including photos). After this period and failing to comply with these formalities, the Products will be deemed to be compliant and free from any apparent defect, and no claim will be validly accepted by the Seller. The Seller will refund or replace, at its own expense and as soon as possible, the delivered Products for which the defects of conformity or apparent or hidden defects have been duly proven by the Client, in accordance with the conditions provided for in articles L 217-4 and following of the Consumer Code and those provided for in these GTC.
The transfer of risks of loss and deterioration relating thereto will only be realized when the Client physically takes possession of the Products. The Products therefore travel at the Seller's risk, except when the Client has chosen the carrier himself. In this case, the risks are transferred at the time of delivery of the goods to the carrier.